Publications
Drivers and barriers of supplier-supplier cooperation in a triadic IT multisourcing coopetition context
IT Regie en transformatie
Weerd, van der J.P.H. (2021). Drivers and barriers of supplier-supplier cooperation in a triadic IT multisourcing coopetition context. In C. Hilhorst (Ed.), IT Regie en transformatie (pp. 86 - 92). Breukelen, The Netherlands: Nyenrode Business Universiteit.
Adaptatievermogen, het profijt van communicatie en de kwaliteit van communicatie bij turnarounds
Tijdschrift voor Communicatiewetenschap
Weerd, van der J.P.H., W.J.L. Elving, E.R. Seydel, R.O. Kerkhoven en L. de Vries (1998), Adaptatievermogen, het profijt van communicatie en de kwaliteit van communicatie bij turnarounds, tijdschrift voor communicatiewetenschap, jaargang 26, nummer 4, p. 272 - 282.
Case study optimization of
ITIL processes of a front office
ITSMF best practice magazine (formerly ITSMF People)
Bres, M.P., L. Zwieserijn, K. Vink en J.P.H. van der Weerd (2001), Praktijkcase Optimalisatie van ITIL processen van een Front Office, ITSMF People, jaargang 7, nummer 5, p. 23 - 26.
Quality determinants
of user support
IT-monitor (popular scientific magazine on IT)
Bres, M.P. en J.P.H. van der Weerd (2000),
Kwaliteitsdeterminanten van gebruikersondersteuning,
IT-monitor, nummer 5, p 4 - 9.
Presentations
Decision tree
Tool to decide in a structured manner whether or not to outsource
Usual suspects
Formula 1 as a metaphor to explain basic ITIL terms
Shakespeare IT
Tool to decide whether or not to outsource parts of IT
Is it worth IT?
Introduction to
risk management
Coopetition
Drivers & barriers of supplier - supplier cooperation in a coopetition context
Workshops
HPE Race to Results
Interactive digitally supported
IT service management simulation.
As given during an ITIL training.
Service management
Cobit Games
Interactive digitally supported
IT governance simulation.
As given during a Cobit training.
Governance
Risky business
A self-developed interactive action learning based Management of Risk (MoR) simulation.
As given during a risk management workshop.
Risk management
Splitting the difference?
Negotiations aimed at a long-term relationship. Essential in outsourcing and fundamentally different from "closing the deal".
Negotiating
